My recent post show some tools and
screenshot of modems like NetGear DGN 3700 today I have this specific modem a Netcomm
Wireless N600 basic screenshot. It is a basic tool for a helpdesk or technical
support to have a guide when talking to a caller but not all modems has a tools
or emulator and right now I will post the basic screen shot for the Netcomm
Wireless. Getting into the modem pageneed the default gateway and checking the gateway is on this post. Login post
is 192.168.1.1 log in to the page requires username and password
Showing posts with label Wireless. Show all posts
Showing posts with label Wireless. Show all posts
July 1, 2013
June 15, 2013
3COM Default Username and Password
A caller is trying to figure out what is his default
username and password for his 3COM modem. Like other modem that are posted here
on the blogsite. 2Wire, Buffalo and Xyzel I have a document for 3COM as well.
The document is provided on us when we were on training being a helpdesk. Here’s
some of the list for default usename and password..
May 12, 2013
Connect To Free Wifi Network Fast
Are you always looking for free Wifi Signal and most of the
time you join the network it failed and getting annoying message failed to connect to WIfi. Most of my
free time I just seat to a coffee shop and access free wifi. Malls like SM
Supermall and Robinsons Supermalls has free wifi access but connecting is
difficult it either you cannot connect or connection is very slow. Browsing to
a forum site one of the user suggested some basic settings for Wifi connection
I just try it and it works sharing you the settings.
May 4, 2013
2wire Default Password and Username
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Modem,
Wireless
My
previous blog post show how to get the default username and password of Zyxel
and Buffalo Modem. Today another modem is listed as my unknown modem. A 2Wire modem. Caller is
asking How t get the username
and password of 2wire. I was not able to get the exact model number but I
was able tp got a supporting document for router log in. Here's the list
2wire Model Default Username Default Password
May 1, 2013
Wan Configuration Connection is Empty. Netcomm
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Modem,
Wireless
Setting up a modem is very easy you do have a wizard to
guide you step by step or an auto detect that will determine your type of
connection. Netcomm modem will show you
just a basic set up or a quick set up and putting the username and password
from the service provider will connect you automatically. This morning a very
rare case that I got from a caller who is trying to set up his modem. Clicking
on Quick Setup a message will show up “Wan
Configuration Connection is Empty.”
Looking on advance setting and checking the
April 16, 2013
Cherry Pad Connecting a USB dongle
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Wireless
A laptop, computer, tablet and smartphone is useless if it’s
not connected to the Internet and local Internet Service Provider gives a
wireless service like having a USB dongle. Cellphone network like Globe Tattoo, Smartbro
power plug it and Sun Broadband are compatible with Cherry Pad. Here’s how to
connect the dongle.
- Connect the 3G stick using OTG cable
- Go to settings > others > Mobile networks
- Check access point names for Globe APN:
April 15, 2013
Profile Management on Globe Tattoo Dashboard –Sun and Smart
Profile management on Globe tattoo stick is an options to
change any access point, Profile name and APN. I only have one stick which is Globe Tattoo but I can put three sim
cards network like Sun Broadband and Smart. If you want to unlock the prepaid
stick you can use a certain software you just need to get your IMEI code which
is on the stick. Changing the APN is easy here’s the list
April 11, 2013
Netgear DGN 3700 Wireless Screenshot
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Modem,
Wireless
This is
a very helpful tool if you're a technical support or a helpdesk. A simulator or
a screenshot of the modem, software , application or document. Today, I got a
Netgar DGN 3700 Wireless and caller is asking for help in setting up the modem.
If you're doing this everyday you can guide the caller to set up without the
help of a screenshot. Most modems like Netcomm, Dlink and older version of Netgear
has a setup wizard or basic setup guide. New models of Netgear has a Netgear
genie that will guide you on setting up the internet. If you’re
April 10, 2013
Default Username and Password for Zyxel Modem
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Wireless
A caller today asked me
how to set up his modem I reply with a very confident tone then suddenly he
provide a brand that I'm not familiar. Zyxel Modem is the name and setting it
up is a simple task but getting basic information like username and password is
difficult. The basic steps are needed to access the modem interface and getting
the default gateway is easy if the customer is using Windows OS. Just like the
Buffalo modem I found a supporting document for Zyxel Modem. The
modem uses different username and password combination
April 6, 2013
Cheap CCTV for Home and Business
I was walking on my way home when I saw a man installing a CCTV on his local
store. The shop is a small office supplies
and most of the time he is alone. I got curious and asked him how much is the
CCTV set up he said that it's just a
regular webcam. He is just using a software called vitamind it is a monitoring software for home and business use. The
software detects people and moving objects . The software runs on Mac and Windows and the set up is very
easy. A regular webcam can be used and I check the device it’s a Wireless
March 30, 2013
Globe Tattoo Prepaid Speedtest in Ayala Ave. Makati City
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Globe,
Wireless
I’m a globe tattoo prepaid user and I’m doing various speed
test result comparison. I got my prepaid tattoo way back 2009 and been using
this stick at home for easy internet access. I got some tips, tricks and free
internet before but right now I’m planning to get a prepaid plan. I want to
compare how fast and reliable Globe Tattoo Internet on prepaid . I’m at Ayala
Avenue Makati right night now and no WiFi network available. Most of them are
secured and I’m getting a poor signal.
March 21, 2013
Buffalo Modem Default Username and Password
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Wireless
I have
a caller who is using a Buffalo Modem and since this is the first time I got
this brand I don't have idea for the username and password. Most modem manufacturers
include the default username and password on the modem it could be a label
sticker, box or set up disc. The caller is using the Buffalo modem for ages and
since it’s the second time that he call he don't know the default username and
password. Trying the familiar password combination like admin , admin, admin
password admin blank would not get access to the
March 19, 2013
Windows not connecting to Netcomm NB604n
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Microsoft,
Wireless
It is a common call driver that Windows computer or any
other device would not connect to a modem or Netcomm modem. The first thing that
you need to check is the wifi signal if it
is ON. Most modem have a status light to determine if the ppp, wifi and
power are activated. It will show a blinking or flashing light it may label
differently and some modem manufacture use image or icon.
Today I got a call from a user who cannot connect his
windows 7 and 8 on the modem but apple and android devices are connected.
Here’s the scenario Ipad, Mac and iphone
can detect the wireless modem but windows 7 and 8
March 12, 2013
Proxy Settings for Android Phone (Samsung)
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Google,
Google Chrome,
Mobile Phone,
Wireless
I got a very unusual call today about a certain website
unable to display the page. The caller is using Windows7 and NetGear DGN 2200v3
modem. He is trying to access a specific site and unable to get into it. He
said he already tried Google Chrome and Internet Explorer but still unable to
get the page.
I validate the website
and I was able to access
on my computer. I told him that it could
be the modem or his computer. He said that he got a different computer having
the same issue as well. I tried to
March 4, 2013
Windows 8 Manage Wireless Network
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Microsoft,
Wireless
I have a caller today having issues with his new Windows 8 computer. The old computer is running on Windows 7 and its working fine and the customer said that they only change the SSID and password of his Netcomm Modem. The customer knows how to set up the modem but it's a common issue on a Windows computer that if you change the SSID wireless profile should be deleted. Here's how on Windows 7
Go to Control Panel > Network and Internet > Manage Wireless Networks (it will show the list of the Wireless network) > right click and remove the network
March 2, 2013
Xirrus Wi-Fi Inspector my Wireless tool
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Wireless
Wireless connection is one of the challenge I encounter if
troubleshooting connectivity problem. There are caller who doesn’t have an
Ethernet cable to test a wired connection. If the user are experiencing slow
connection on wireless signal but on the modem status its showing a good sync
or signal it only show that it could be an issue with the modem or line . One
of my colleague introduces a tool that would help me identify and explain much
further to the caller the main issue. Xirrus WI-Fi Inspector from the word
itself it inspects the
February 28, 2013
Switch for Laptop Wireless Adapter
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Wireless
The call volume for today is more about wireless connectivity
and my tools or cheat sheet for wireless toggle switch is missing. User experience
basic issue like wireless on/off button is off on the modem or the toggle
switch is off on the laptop. Callers are not aware that some of the modems and
laptops has a switch for wireless connectivity. To troubleshoot the wireless
connectivity on the modem make sure to check
the wireless light most of the modem has a label WLAN, Wireless or a
signal icon. The laptop depends on the brand has
February 15, 2013
iMac and Netcomm Modem Won’t Connect
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Wireless
Yesterday I got a very interesting call about brand new iMac trying to connect to a Netcomm
NBplus4wn Modem. The caller said that she already called Netcomm the modem
manufacturer about the issue. She said that Mac support referred her to
Internet Service Provider for modem settings. Here’s the scenario iPad ,
Windows and Mobile wifi can connect to the modem without any issue. No error
message according to the customer they
spent almost half an hour trying to figure out how to
February 11, 2013
Corel Draw Tutorial: Bluetooth Icon Logo
Posted by
Gazer Van
Labels:
CorelDraw,
Design Tut,
Wireless
Since the start of the blog I’ve been creating a Logo in
Corel Draw and label it Corel Draw Tutorial. Now I have another Icon a
Bluetooth Logo that is a very common connecting devices for Mobile phones and
other communication means I have a mobile phone before a Symbian OS which is dead right now and this is the a basic known connection if you want to transfer
a file. Latest music or MP3 can be transferred in an instant. Pictures can be
shared and the most common issue before are scandals that can spread like a
wild fire. Bluetooth connection can
February 7, 2013
Send Some Message Via Wireless Router
Posted by
Gazer Van
Labels:
Computer Troubleshooting,
Wireless
The scenario is I am on my room and neighbor beside you are
making a loud noise. Playing a loud funky music on his/her computer and
sometimes shouting and screaming to the beat. You know that you can knock on
their door to complain and tell them to shut up because somebody is catching
asleep. But you might start a fight and not a very good relationship with your
neighbor. I need to think a plan where I can send them a message without
knowing that I’m the one who sends it. Fist option is SMS but I don’t even know
their name and number
Subscribe to:
Posts (Atom)


















